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Browse by topic
Getting Started
Application, approval, first card, funding your account.
8 articles
Card Management
Issue, freeze, replace, and configure cards. Driver assignments, limits, geofences.
12 articles
MoneyCodes
Issuing one-time codes, expirations, lumper / cash advance use, redemption flow.
6 articles
Billing & Funding
ACH, wire, debit, credit card top-ups. Auto-reload, Net-7 / Net-14, statements.
9 articles
Roadside Dispatch
When to call, what info to have ready, towing vs mobile mech, parts & service discounts.
7 articles
Reports & IFTA
Quarterly IFTA exports, transaction history, custom report builder.
10 articles
Integrations
QuickBooks, NetSuite, McLeod, Samsara, Motive - connecting and troubleshooting.
14 articles
Security & Fraud
Suspicious-transaction alerts, dispute resolution, account access controls.
5 articles
Account & Policy
Switching tiers, upgrading from Prepaid to Credit, closing the account, terms.
6 articles
Popular articles
Most-opened this month.
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How to issue a MoneyCode for lumper fees
Step-by-step from the portal - under a minute.
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Funding your Prepaid account with a credit card
Visa, Mastercard, Amex - fees, processing time, rewards strategy.
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First call to roadside dispatch - what to say
VIN, location, breakdown type. We'll guide you through it.
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Setting per-driver weekly spend limits
From the portal, in bulk, with override permissions.
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Generating a quarterly IFTA export
Multiple formats supported - match it to your accountant's preferred layout.
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Instant card freeze - what to do if a card is lost
Two taps in the app or portal. Replacement card ships same day.
Still need a human?
We have three.
Same-business-day reply on weekdays. For non-urgent stuff and anything we should keep on paper.
support@ezfuelpro.comIn-app chat
From the driver app or portal. Fastest channel for quick "how do I do X" questions during business hours.
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